Legal Terms and Conditions

Notice: Haviland invites each user to read the following terms before using the www.us.haviland.fr website. Consequently, use and the continuation of the consultation of the said website implies the full and unreserved agreement of each user of all the terms in the following legal documents.

LEGAL TERMS AND CONDITIONS

Information et contacts

The website www.us.haviland.fr belongs to HAVILAND Company (hereinafter "HAVILAND") which operates it and whose head office is located at 22 Rue de la Trémoille, 75008 Paris, France TEL: +33 (0) 1 42 66 36 36, FAX: +33 (0) 1 42 66 45 63; S.A.S, with capital of 6,670,064€  registered in the Paris Trade and Companies Register under number 347 994 337, NAF 2341Z, intra-community VAT number FR 56 347 994 337.

The US subsidiary of HAVILAND is HAVILAND USA INC which head office located at 41 Madison Avenue – Suite 604 – New York, NY 10010,

Each Customer can contact Haviland directly by:

Tel: 646.692.6861 – Fax: 646.692.6860

Email: customerservice@daum-haviland.com – www.us.daum.fr - www.us.haviland.fr

HAVILAND is a French manufacture who creates, designs and markets porcelain pieces in the fields of tableware, decorative art, and the art of living. French-style worldwide under the “HAVILAND” brand. It has acquired great notoriety in the world for the exceptional quality of his creations for more than 170 years. HAVILAND can sell products of “Europ Felix” or “EF” brand too, which is a French goldsmith brand attached to the same brand’s group as HAVILAND.

HAVILAND ensures, in particular, the marketing of certain parts to non-professional customers, through its website www.us.haviland.fr hereinafter "www.us.Haviland.fr" or "the Site").

General Changes to These Terms and Conditions

HAVILAND reserves the right to modify these Terms and Conditions at any time, to align with changes in our practices, or company, or legal or compliance requirements.  If the terms and conditions are changed, the new versions will be posted.  We invite you to review our Terms and Conditions and Website Privacy Policy periodically to ensure that you are aware of them in relation to use of our website.

The terms on this page are binding upon you, therefore, you should review them often. Terms listed in this document may be superseded by specific terms elsewhere on the Site.

Orders, Order Status and Tracking, Shipping and Returns, and Marketing Programs

Please visit each respective section of the site to obtain more information on Orders, Order Status and Tracking, Shipping and Returns, and signing up for or unsubscribing from our marketing programs.  Please also see our Privacy Policy for information pertaining to the collection and processing of your information in relation to ordering, returning, or signing up for any of our marketing programs through this website.

Information and Rights attached to the Website

The name, the logo, the trademark and all elements which can identify HAVILAND, or a third party whose is collaborate with HAVILAND, are subject to copyright, design rights and trademarks of HAVILAND and/or the third parties. Nothing contained in these terms shall be construed as conferring any propriety rights of any kinds any license or right to use any trademark, patent, design right or copyright of HAVILAND, or any other third party.

All information (electronic information which may consist of pictures, products description, artists descriptions and picture, software, technical information’s, history information’s….)  of this Site is the sole and exclusive property of HAVILAND or all other affiliated company, and does not become the property of any user by virtue of allowing use of the Site.

That means that users of the Site can’t use the HAVILAND’s Information for any commercial or other purpose and are not allowed to copy, modify, extract, reproduce, transmit or perform any action directly or indirectly that undermines the integrity of the Site, its contents, its information’s, its publication’s and/ or the peaceful propriety of them. For the purposes of these Terms, any use of the HAVILAND’s Information on any other website or networked computer environment (including but not limited to posting of HAVILAND Information on a local Intranet or Extranet) for any purpose is prohibited without the express written permission of HAVILAND.

The HAVILAND’s Information on this Site is copyrighted and any unauthorized use of any HAVILAND Information located on this Site may violate copyright, trademark, and other laws. Each violation of the preceding terms and / or more generally any infringement of the rights of HAVILAND will be liable to lead to legal proceedings against the natural or legal person (s) who will be at the origin and who would be guilty of any infringement of the rights of Haviland or any company affiliated with the latter.

Each limitation placed on the use of Haviland Website are one in the sole and exclusive goal to protect proprietary information belonging to HAVILAND that is accessible to users of this website. 

Appropriate and Legally Compliant Use

By using the Site each user agrees to use it in good faith, without any bad intention whose can disrupt, abuse or interfere with the security or other user's enjoyment, of the website and all its contains (or any services, system resources, accounts, servers or networks connected to or accessible through the website or affiliated or linked websites). Then each user agrees to not to divulge his username and password to others either on or off the Site, to not upload, post, or otherwise transmit through or on this website any viruses or other harmful, disruptive or destructive files; not to attempt to obtain unauthorized access to the Site or portions of the Site which are restricted from general access, not to use or attempt to use another's account, service or system without authorization from HAVILAND or create or use a false identity on this Site; not to transmit through or on this Site, spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings; and otherwise comply with all laws and requirements for use of this Site, including those that apply to the data that it contains.

Product Information

The product information on this Site is provided for the convenience of our customers and Site users and is as accurate as possible. However, we make no guarantee, either express or implied, as to its accuracy or that the products displayed on the Site are always available. While we strive to provide our customers with truly exceptional service online and in our stores, we regret that sometimes, our products are out of stock or not available in a particular size or color.  We also welcome your feedback and suggestions regarding any errors that you find on our Site, so that we can promptly address them.

User Submissions

Any material, information or idea you transmit to or post on this Site by any means (including, but not limited to e-mails sent to HAVILAND using links provided  on this Site) will be treated as non-confidential and non-proprietary, and may be disseminated or used by HAVILAND or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. The user may not post any material that violates copyright, trademark, or other proprietary rights (including rights of publicity and privacy). The user will indemnify HAVILAND for any, and all damages resulting from the user's actions or postings that violate any of these policies. HAVILAND reserves the right to prohibit further postings by any user for violation of these standards.

Links to Other Websites

Links to third-party websites from this Site must be specifically approved in advance by HAVILAND. You are not authorized to link any other website without our approval. Any approved links to websites not maintained by HAVILAND are provided solely as a convenience to our customers and visitors. If you use these links, you will leave this Site. HAVILAND does not control and is not responsible for any of these websites or their content. HAVILAND does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this Site, you do this entirely at your own risk.

Social Media Links

You may link to our social media pages via the icons on our website. If you do so, please note that you are leaving our Site and going to a website that is owned and operated by a separate company (such as Facebook, Twitter, Instagram, Pinterest, etc.).  Please be sure to review the separate Terms and Conditions and website Privacy Policies provided by the owners/operators of those websites, and remember that these Terms and Conditions, HAVILAND’s Website Privacy Policy and other materials on this Site only apply to our Site.

Disclaimer

The information provided on this Site are provided "as is" without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. HAVILAND further does not warrant the accuracy and completeness of the information on this Site. HAVILAND may make changes to the information on this Site, or to the products and prices described at any time without notice. While we take steps to ensure that the information on this Site is up to date, there may be times when the information is outdated.  Information published on this Site may refer to products, programs or services that are no longer available in your country or local area. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation of Liability

IN NO EVENT SHALL HAVILAND, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED ON THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, CONSEQUENTIAL DAMAGES AND THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY WEBSITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DATA AND INFORMATION PRESENTED ON THIS SITE IS BELIEVED TO BE ACCURATE BUT SHOULD NOT BE RELIED UPON BY THE USER FOR ANY PURPOSE. ANY AND ALL LIABILITY FOR THE CONTENT OR ANY OMISSIONS FROM THIS SITE INCLUDING ANY INACCURACIES, ERRORS, OR MISSTATEMENTS IN SUCH DATA OR INFORMATION IS EXPRESSLY DISCLAIMED. HAVILAND DISCLAIMS ANY LIABILITY FOR USE OF HAVILAND PRODUCTS IN APPLICATIONS OTHER THAN THOSE FOR WHICH THEY ARE DESIGNED.

Applicable Laws

This Site is intended for residents of the United States.  Please visit our international websites if you are located in another country. HAVILAND makes no representation that materials on this Site are appropriate or available for use outside the United States, and access to them from territories where

their contents are illegal, is prohibited. You may not use, export or re-export the materials on this Site or any copy or adaptations in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. If you choose to access this Site from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. These Terms will be governed by and construed in accordance with the laws of the State of New York without giving effect to any principles of conflicts of laws.

Privacy Policy

By using this Site, you confirm your consent to the HAVILAND Privacy Policy which is also accessible on this Site. If you do not agree to this policy, please do not use this Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of the HAVILAND Site following the posting of changes to these terms will mean you accept those changes.